(A) Terms and Conditions
Modifications to our agreement can only be made in writing by Eagle Eye Process Servers. Our terms and conditions supersede any terms you may propose and replace any prior communications, whether they be written, oral, or implied.
(A.1) Services Offered by Eagle Eye Process Servers
Eagle Eye Process Servers provides a variety of services designed to support legal professionals, businesses, and individuals with their legal document needs:
- Process Serving: Specializing in the delivery of legal documents such as summonses, complaints, subpoenas, and court orders to parties in legal proceedings.
- Rush Service: Expedited document delivery to meet urgent legal timelines.
- Skip Tracing: Locating individuals who are difficult to find to ensure document service.
- Substitute Service: Conducting service of documents in compliance with legal standards when direct service is not possible.
- Notary Services: Authenticating legal documents and certifying signatures to lend credibility to legal transactions.
- Document Retrieval: Fetching documents from courts or agencies, which saves clients time and effort.
- Court Filing: Ensuring legal documents are filed timely and accurately in court.
- Document Preparation: Assisting in the drafting and preparation of legal documents to ensure compliance with legal standards.
- Consultation and Guidance: Offering advice on various legal issues to help clients navigate complex legal landscapes.
- Customer Support: Providing timely updates and responsive support throughout the service process.
These services underscore our dedication to delivering comprehensive legal document solutions and support.
(B) Cancellation Policy
Cancellations require a 48-hour notice if time has been scheduled with our process server or agent. Cancellations made later may be subject to the full fee.
(C) Fees, Charges, and Disbursements
Fees are reflective of the type of service provided. We may offer estimates or quotes for services not covered under our standard pricing. In the absence of a specific quote, standard pricing applies, and VAT will be added where applicable. Process serving is charged at a fixed fee, and customized fee arrangements require a written agreement. Discounts may be available for multiple services at the same address. Legal aid cases are billed based on time and mileage. Notify us if your case qualifies for legal aid. Administrative fees may apply for invoice amendments. Emailed documents are subject to a printing fee of £0.10 per page. Invoice disputes must be raised within 14 days. No refunds are given after work has commenced.
(D) Payment Terms
Payment is required upfront unless otherwise agreed for regular clients, where terms are 14 days from the invoice date. Late payments may attract additional charges and interest according to statutory regulations.
(E) Rights of Third Parties
Our obligations are solely to the individual or company instructing us. We accept no liability to third parties, and these terms are enforceable only by the contracting parties.
(F) Liability
This section addresses our financial liability concerning breaches, usage of our services, and any representations made. We are not liable for any indirect or consequential losses or damages.
(G) Privacy, Confidentiality, and Data Protection (GDPR)
All instructions and communications are strictly confidential. Our privacy policy is integral to these terms, ensuring that all provided information remains confidential and is not disclosed or used in violation of any laws or regulations.
(I) Governing Law
These terms are governed by English Law, and any disputes will be resolved in English courts.